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NOVARYX Solution

Secure Enterprise Messaging Platform

Zeour NOVARYX is a secure enterprise messaging platform for official internal communications. It combines encrypted conversations with organisation-controlled directories, archives and administration. Editions are scoped to the organisation, including branding, deployment and field communication requirements.

One platform · 13 solutions · 6+ countries direct + via partners
NOVARYX platform surfaces — branded secure messaging, admin governance console, and off-grid field mode mesh view
Overview

Governed Internal Messaging for Organisations

Provide an official communication channel with user and device lifecycle controls. NOVARYX brings messaging, calls, administration and archive governance into a scoped edition, with off-grid field mode described in the platform modules below.

NOVARYX mobile and desktop messaging interfaces showing a team conversation
Overview of Zeour NOVARYX — white-label end-to-end encrypted messenger for official internal communications
One platform: encrypted messaging, organisational governance, off-grid resilience.

Scoping the Communication Platform

Use enterprise software development for custom workflow and system integration requirements. Digital transformation consulting can help assess the operational and deployment brief.

For the physical side of organisational access, explore the separate visitor management system. It addresses facility arrivals and reception records.

Deep Dive

Encrypted Messaging, Directory Controls and Archive Governance

NOVARYX is a secure communications platform, not a seat subscription: an end-to-end encrypted messaging core, an organisational control plane (directory, policy, archive, administration), and an off-grid field mode — assembled into a branded edition engineered to each customer's workflows, platforms, and regulatory obligations. The backend runs inside your perimeter (or on Zeour-cloud where preferred), stores ciphertext only, and is governed entirely by your organisation. Engineered multilingual — full RTL as a production baseline, any locale per engagement. The reference implementation carries Zeour Ltd's own official communications in daily production.

Zeour NOVARYX — a white-label, end-to-end encrypted messaging platform for official internal communications. Engineered per engagement to each organisation's exact workflows: sovereign on-premises or Zeour-cloud deployment, org-directory access control, compliant message archiving held by your organisation, encrypted media and calls, and an off-grid field mode that keeps teams messaging over multi-hop mesh when there is no network. In production at Zeour Ltd for our own official communications. Editions are scoped to the organisation — a 30-person firm on Zeour-cloud is as valid a deployment as a 5,000-seat sovereign estate.

Key Functionalities

NOVARYX platform deep dive — clients, messaging backend, and enterprise control plane

Encrypted Messaging Core

End-to-end encrypted 1:1 and group messaging built on open, audited cryptographic standards — AES-256-GCM content encryption, modern key agreement with a post-quantum-ready design, MLS-aligned (RFC 9420) group encryption, and per-sender message signing so a group member cannot impersonate another.

The security heart of the platform — content encrypted on the sender's device, decrypted on the recipient's, ciphertext everywhere between.

  • AES-256-GCM authenticated content encryption
  • Post-quantum-ready key agreement design
  • MLS-aligned (RFC 9420) group encryption
  • Per-sender message signing inside groups
  • Identity-key pinning with security-change alerts

Groups, Channels & Broadcast

Directory-governed groups (department, site, shift, project), open rooms where policy allows, and one-to-many broadcast channels with read tracking for announcements — each with role-based membership and admin controls.

Encrypted Media & Voice Notes

Images, documents, and voice notes sealed with per-message content keys; ciphertext blobs stored on your infrastructure; metadata stripped from shared media on-device before it ever leaves the sender.

Encrypted Voice & Video Calls

Standards-based WebRTC calling with encrypted signalling over the messaging envelope and self-hosted relay infrastructure inside your perimeter — no third-party calling service in the path.

Message Lifecycle Controls

Edit and delete-for-everyone windows, disappearing messages with policy-set timers, view-once media, starred messages, reply threading, and forward limits that curb uncontrolled redistribution — each configurable per deployment policy.

Encrypted On-Device Storage & Search

The local message store and its search index are encrypted at rest on every device; search runs entirely on-device so plaintext never reaches a server; deletion and disappearing-message purges zeroize the index.

Private Notifications

Push payloads carry ciphertext only; the device decrypts locally to show a preview, and degrades to a generic notification for protected content — message content never transits notification infrastructure in plaintext.

Off-Grid Field Mode

Multi-hop mesh messaging over short-range radio with store-and-forward relay, hop budgets, and deduplication — encrypted messages hop device-to-device where there is no network, then reconcile with the platform when connectivity returns.

Communication that survives the absence of infrastructure.

  • Multi-hop mesh over short-range radio
  • Store-and-forward with hop budgets and deduplication
  • End-to-end encryption preserved off-grid
  • Automatic reconciliation on reconnect
  • Site survey and radio trials per deployment

Org Directory & Policy Engine

Who can message whom, who can create groups, which features are enabled for which roles, receipt and presence behaviour, retention windows — expressed as organisational policy against the directory, not left to individual users.

Organisational reality as the access model — people, departments, sites, roles, and the rules that bind them.

  • Directory-scoped messaging permissions
  • Role- and site-based feature policy
  • Group and broadcast governance
  • Receipt, presence, and retention policy per deployment
  • Field-mode authorisation control

Compliance Archive & Legal Hold

An organisation-held archive engineered to your regulatory framework: retention schedules, supervisory review, legal hold, export for discovery, and a complete audit trail of archive access itself.

Records obligations met without abandoning encryption — an archive your organisation holds and governs.

  • Retention schedules to your regulatory framework
  • Supervisory review with audited access
  • Legal hold and discovery export
  • Policy-visible archiving staff can trust
  • GDPR / PDPL-aligned data-subject workflows

Admin Console

User and device lifecycle, policy management, remote wipe of the app container, usage and adoption reporting, broadcast administration, and an append-only audit log of every administrative action.

Identity & Provisioning

SAML 2.0 / OIDC single sign-on against your identity provider; SCIM keeps the directory synchronised with HR reality — joiners, movers, and leavers handled automatically, sessions revoked on offboarding.

White-Label & Multi-Platform

Your name, icon, colours, and store or MDM listing across the platform matrix scoped for your workforce — mobile, tablet, desktop, and web per engagement, distributed through your device-management tooling.

Engineered Multilingual

Full right-to-left support as a production baseline with locale-aware formatting throughout; additional locales are configuration-level additions per engagement, not re-engineering.

Software Components

Client Applications

Branded Mobile Apps

Your organisation's messenger for phones and tablets — encrypted local store, on-device search, private notifications, MDM-distributed under your identity.

Desktop & Web Clients

Per-engagement desktop and browser clients for office-based staff, sharing the same encrypted session model and organisational policy as mobile.

Field-Mode Module

The off-grid radio and relay layer inside the client — mesh discovery, store-and-forward queueing, and automatic reconciliation when the network returns.

Messaging Backend (Your Perimeter)

Delivery Service

Relays and queues ciphertext envelopes with durable store-and-forward semantics, backlog replay on reconnect, and consume-after-delivery cleanup so the server holds no more than it must.

Encrypted Media Store

Holds sealed media blobs only — content keys travel inside the encrypted message envelope, never stored server-side.

PostgreSQL-Based Data Layer

A proven relational core for directory, policy, queue, and archive state — operable, backupable, and auditable by your own DBA team.

Enterprise Control Plane

Org Directory Service

The authoritative model of people, departments, sites, roles, and devices — the object every messaging and archive policy binds to.

Policy Engine

Evaluates messaging permissions, feature availability, retention rules, and field-mode authorisation per user, group, and context.

Compliance Archive

Organisation-governed retention, supervisory review, legal hold, and export — engineered to the regulatory framework mapped in discovery.

Admin Console & Audit Log

The operational surface for IT and compliance teams, with every administrative action recorded append-only.

Identity & Integration

SSO Bridge (SAML 2.0 / OIDC)

Authentication delegated to your identity provider; no parallel password estate.

SCIM Provisioning Endpoint

Directory lifecycle synchronised from your HR / IdP source of truth.

REST API + Webhooks

Broadcast publishing, directory operations, archive export, and event forwarding for integration with ERP, CRM, ITSM, and SIEM platforms.

Hardware Components

On-Premises Deployment Options

Branch-Class Server Appliance

The messaging backend pre-installed and hardened on Zeour's industrial branch-class server hardware — one vendor for software, hardware, deployment, and AMC. See the hardware catalogue on the queue-management page.

Managed Device Fleet Provisioning

Corporate device fleets prepared for field deployments — MDM enrolment, app distribution, and radio configuration for sites that run off-grid field mode.

Self-Hosted Call Relay Node

Media relay infrastructure for encrypted voice and video calling deployed inside your perimeter, sized to concurrent-call requirements during discovery.

NOVARYX Architecture — Sovereign by Design

Three tiers, one principle: message content exists in plaintext only on managed end-user devices. The backend — deployable on your servers, on a Zeour appliance, or on Zeour-cloud — relays and stores ciphertext, while the control plane gives your organisation the governance consumer apps cannot: directory, policy, archive, and audit. Standards end to end: AES-256-GCM, MLS-aligned group encryption (RFC 9420), TLS 1.3 transport, SAML 2.0 / OIDC / SCIM identity, WebRTC calling.

NOVARYX three-tier architecture — managed device clients, ciphertext messaging tier, and governance control tier
Plaintext exists only on managed devices; the backend relays ciphertext.
01Architecture Tier

Client Tier — Managed Devices

Where plaintext lives, and nowhere else

  • Branded apps across the scoped platform matrix (mobile, tablet, desktop, web)
  • Encrypted local message store and on-device encrypted search index
  • On-device encryption and decryption of every message and media item
  • Private notifications — ciphertext payloads decrypted locally
  • Field-mode radio module for off-grid mesh relay
  • Distributed and governed through your MDM
02Architecture Tier

Messaging Tier — Your Perimeter

Ciphertext relay and durable delivery

  • Delivery service with durable store-and-forward queues and backlog replay
  • Encrypted media store — sealed blobs, keys inside the message envelope
  • Consume-after-delivery cleanup so relay storage stays minimal
  • Self-hosted call relay for encrypted WebRTC voice and video
  • PostgreSQL-based data layer your DBA team can operate and back up
  • Deployable on your servers, a Zeour appliance, or Zeour-cloud
03Architecture Tier

Control Tier — Governance

The organisational layer consumer apps lack

  • Org directory service — people, departments, sites, roles, devices
  • Policy engine for messaging permissions, features, and retention
  • Compliance archive with legal hold and audited supervisory access
  • Admin console with append-only audit log
  • SSO (SAML 2.0 / OIDC) and SCIM provisioning endpoints
  • REST API + webhooks for enterprise integration

Delivery & Synchronisation

Real-time
  • Realtime delivery over TLS 1.3 with authenticated channels
  • Backlog replay on every reconnect — offline devices catch up losslessly
  • Offline outbox — messages queued locally auto-send when connectivity returns
  • Off-grid mesh: multi-hop store-and-forward with hop budgets and deduplication
  • Cross-mode reconciliation — field-mode traffic syncs to the platform when back in coverage
  • Delivery and read receipts advance end-to-end, policy permitting

NOVARYX vs the Alternatives Buyers Actually Consider

Three realistic options for official internal communications — a consumer app your staff already use, a generic cloud chat SaaS, or a platform engineered to your organisation. The right choice depends on how regulated, how sovereignty-sensitive, and how field-operational your organisation is.

Comparison of consumer messaging apps, generic cloud chat SaaS, and the NOVARYX engineered platform

Consumer messaging apps

Best for: Personal life — not official business

Comparison
  • Familiar UX and effortless adoption
  • End-to-end encryption for personal chats
  • No organisational archive, policy, or admin control
  • Accounts bound to personal identities and devices
  • Data and backups on vendor-chosen consumer clouds
  • No off-grid capability; no workflow fit; no accountability

Generic cloud chat SaaS

Best for: Office collaboration inside one vendor's cloud

Comparison
  • Channels, threads, and app integrations for desk workers
  • Per-user-per-month subscription that compounds forever
  • Vendor-hosted: residency and retention on the vendor's terms
  • Limited or partial end-to-end encryption in practice
  • No white-label identity; no off-grid mode
  • Field and frontline staff typically left out of licensing

NOVARYX engineered platform

Best for: Regulated, sovereignty-sensitive, and field-operational organisations

Comparison
  • End-to-end encrypted messaging with an org-held compliance archive
  • Sovereign on-premises, appliance, or Zeour-cloud deployment
  • White-label identity and per-engagement feature scope
  • Directory + SSO + SCIM organisational lifecycle
  • Off-grid multi-hop mesh field mode
  • One-time licence + AMC — owned, not rented

NOVARYX Deployment Checklist

The phased path from first scoping call to an operated, governed communications platform — every phase fixed-fee, every milestone demonstrable.

NOVARYX deployment checklist — discovery, design, build, pilot, rollout phases
  1. 01

    Phase 1 — Discovery & Compliance Mapping

    Checklist
    Communication workflow audit across departments and sites
    Regulatory mapping: retention, supervision, legal hold obligations
    Platform matrix and device estate review
    Deployment model decision: on-premises, appliance, or Zeour-cloud
    Integration inventory (IdP, HR, ERP, CRM, ITSM, SIEM)
    Fixed-price build scope with milestone plan
  2. 02

    Phase 2 — Design & Branding

    Checklist
    Org-directory model and messaging policy design
    Retention schedules and archive governance with compliance team
    Admin role model and audit requirements
    White-label identity: name, icon, colours, store/MDM listing
    Locale set and RTL requirements confirmed
  3. 03

    Phase 3 — Build & Integration

    Checklist
    Branded edition built to the approved scope
    SSO (SAML 2.0 / OIDC) and SCIM provisioning wired to your IdP
    Compliance archive engineered to the mapped framework
    REST / webhook integrations delivered per inventory
    Security review against your organisation's policies
  4. 04

    Phase 4 — Pilot & Field Trials

    Checklist
    Backend deployed to target infrastructure
    MDM distribution to the pilot device group
    Pilot cohort runs real traffic with support monitoring
    Off-grid mesh trials at a representative site (where scoped)
    Policy and UX adjustments from pilot feedback
  5. 05

    Phase 5 — Rollout, Training & Operations

    Checklist
    Staged rollout by department, site, and country
    Admin, compliance, and end-user training delivered
    Documented handover — runbooks, architecture, restore drills
    AMC in force: updates, security patches, operational support
    Operator self-sufficiency confirmed as the exit posture

Inside a NOVARYX Deployment

The surfaces of an engineered edition — messaging, governance, field mode, and compliance.

NOVARYX branded secure messaging interface — encrypted conversations, groups, and broadcast channels under organisational policy
The branded messaging experience staff actually adopt.
NOVARYX admin console — directory, device lifecycle, messaging policy, remote wipe, and audit log
The control plane: directory, policy, devices, audit.
NOVARYX off-grid field mode — multi-hop mesh topology relaying encrypted messages device-to-device without network coverage
Field mode: encrypted multi-hop mesh when there is no network.
NOVARYX compliance archive — organisation-held retention, supervisory review, and legal hold governance
The org-held archive that reconciles encryption with regulation.
Problem vs Solution

Why Consumer Messaging Apps Fail Official Communications

Staff will always use the best channel available. If the best channel is a personal consumer app, official business ends up ungoverned, unarchived, and outside your perimeter.

Why consumer messaging apps fail official communications — no archive, no policy, no sovereignty, no off-grid mode
The Problem01

Official business on personal apps

Operational decisions, customer data, and incident coordination flow through personal accounts on consumer apps — outside organisational control, invisible to compliance, and gone when the employee leaves.

The Zeour Approach

A branded official channel

Your organisation's own messenger — familiar consumer-grade UX under your name, governed by your directory and policy, adopted because it is genuinely the best channel available to staff.

The Problem02

No archive, no audit trail

Regulators in banking and government expect official communications to be retained and reviewable. Consumer apps offer neither — and firms worldwide have paid substantial fines for exactly this gap.

The Zeour Approach

An org-held compliant archive

Retention, supervisory review, and legal hold engineered to your regulatory framework, inside your perimeter, with archive access itself audited.

The Problem03

Data on consumer clouds you don't govern

Message content, metadata, and backups live on infrastructure chosen by the app vendor, in jurisdictions chosen by the vendor — the opposite of data residency and sovereignty policy.

The Zeour Approach

Sovereign deployment

The full backend on your infrastructure — on-premises by default, with an appliance option on Zeour server hardware — or Zeour-cloud where managed operations are preferred.

The Problem04

No organisational lifecycle

Leavers keep group memberships. Accounts bind to personal phone numbers. There is no provisioning, no policy, no remote wipe, no admin console — because those were never the product's job.

The Zeour Approach

Directory-driven lifecycle

SSO + SCIM tie messaging to HR reality: joiners provisioned automatically, leavers deprovisioned instantly, devices wiped remotely, every admin action logged.

The Problem05

Dead zones stop operations

Consumer messengers assume the internet. Remote sites, offshore platforms, basements, tunnels, and disaster scenarios have none — and operations there go silent or fall back to unlogged radio.

The Zeour Approach

Off-grid field mode

Encrypted multi-hop mesh messaging keeps teams coordinating with zero infrastructure, then reconciles with the platform when connectivity returns.

The Problem06

One-size features, zero workflow fit

A generic app cannot express your org structure, your approval flows, your terminology, or your regulator's retention schedule. Workarounds accumulate; governance erodes.

The Zeour Approach

Engineered per engagement

Your workflows, platforms, locales, and compliance obligations are mapped in discovery and built into your edition — the platform fits the organisation, never the reverse.

Features

NOVARYX Messenger Features

Key features of NOVARYX — E2EE messaging, compliance archive, admin console, SSO, off-grid mesh, white-label branding
Feature highlights — encrypted core, governance, field mode, ownership.

End-to-End Encrypted 1:1 & Group Messaging (Open, Audited Cryptographic Standards)

Encrypted Media Sharing — Images, Documents, Voice Notes

Encrypted Voice & Video Calls (Standards-Based WebRTC)

Disappearing Messages + View-Once Media (Policy-Controlled)

Encrypted On-Device Storage + Encrypted Message Search

Private Push Notifications — Ciphertext-Only Payloads, Decrypted On-Device

Off-Grid Field Mode — Multi-Hop Mesh Messaging with No Network Coverage

Store-and-Forward Delivery with Offline Outbox & Auto-Resend

Org Directory Access Model — Messaging Policy by Department, Role & Site

Compliant Message Archiving — Retention, Audit & Legal Hold to Your Regulator's Requirements

Admin Console — Users, Devices, Policy, Remote Wipe, Usage Reporting

Enterprise Identity — SAML 2.0 / OIDC Single Sign-On + SCIM Provisioning

Broadcast Channels & Announcement Groups with Read Tracking

Message Controls — Edit, Delete-for-Everyone, Reply, Star, Forward Limits

Read Receipts, Presence & Typing Indicators (Policy-Configurable)

Key Transparency — Identity-Key Pinning with Security-Change Alerts

White-Label Branding — Your Name, Your Icon, Your Colours, Your Store Listing

Sovereign On-Premises Deployment or Zeour-Cloud Hosting

On-Premises Appliance Option on Zeour Branch-Class Server Hardware

Multi-Platform per Engagement — Mobile, Tablet, Desktop, Web

Engineered Multilingual — Full RTL Baseline, Any Locale per Engagement

Role-Based Administration + Append-Only Audit Log

REST API + Webhooks — ERP / CRM / HR / ITSM Integration Surface

MDM-Managed Distribution to Corporate Device Fleets

One-Time Licence + Annual Maintenance Contract (AMC) Commercial Model

Core Components

NOVARYX Messenger Components

Encrypted Messaging, Directory Controls and Archive Governance.

NOVARYX core components — encrypted core, directory and policy, archive, admin console, field mode, identity, deployment layer
The building blocks of an engineered secure-communications deployment.

Admin Console & Audit

The operational surface for IT, security, and compliance teams.

  • User and device lifecycle management
  • Remote wipe of the app container
  • Usage and adoption reporting
  • Broadcast and announcement administration
  • Append-only audit log of admin actions

Identity & Integration Layer

Your identity stack as the front door; your business systems as first-class citizens.

  • SAML 2.0 / OIDC single sign-on
  • SCIM joiner-mover-leaver provisioning
  • REST API and webhook surface
  • ERP / CRM / ITSM / SIEM integration patterns
  • MDM-managed distribution

Deployment & White-Label Layer

Every customer edition is its own build against its own infrastructure.

  • Sovereign on-premises or Zeour-cloud topology
  • Appliance option on Zeour branch-class servers
  • Full brand identity — name, icon, colours, listing
  • Platform matrix scoped per engagement
  • Documented handover and operator self-sufficiency
Benefits

Communication Governance and Operational Continuity

Benefits of NOVARYX — governed official channel, sovereign perimeter, off-grid continuity, owned licence model
Governed, sovereign, resilient — and owned rather than rented.
01

Move official business off consumer chat apps — with the policy, archive, and audit trail regulators expect

02

Keep every message inside your perimeter — sovereign on-premises deployment with no third-party message processing

03

Stay reachable when the network is not — off-grid mesh field mode for remote sites, offshore operations, and continuity plans

04

Meet records-retention obligations without abandoning encryption — an archive engineered to your regulatory framework, held by your organisation

05

One branded app your staff actually adopt — consumer-grade UX under your name and your rules

06

Eliminate shadow IT by making the official channel better than the unofficial one

07

Own the deployment — one-time licence, documented configuration, operator self-sufficiency at exit

08

Provision and deprovision from your identity stack — joiners and leavers handled by SSO + SCIM, not chat invites

09

Scale one policy model from a single office to a multi-country estate

10

Proven in daily production at Zeour Ltd — we run our own official communications on it

Process

From Messaging Requirements to Organisational Rollout

Define communication policy, configure the edition and validate it with the teams who will use it.

How a NOVARYX engagement works — five phases from fixed-fee discovery to rollout and AMC
  1. Scope & Discovery (Fixed-Fee)

    We map your communication workflows, compliance obligations (which regulator, what retention, who audits), platform matrix, device estate, integration list, and deployment model — sovereign on-premises or Zeour-cloud. Output: a fixed-price build scope with a milestone plan.

  2. Workflow & Policy Design

    Org-directory model (who can message whom), messaging policy (receipts, disappearing windows, forwarding limits), retention and legal-hold rules, admin roles, archive access governance, and your white-label brand direction — designed with your compliance and IT teams before anything is built.

  3. Build, Brand & Integrate

    Your edition is built to the approved scope: name, icon, colours, feature set, locales. Identity is wired to your SSO (SAML 2.0 / OIDC) with SCIM provisioning; REST + webhook integrations connect HR, ERP, CRM, or ITSM systems where scoped.

  4. Deploy & Pilot

    Deployment lands on your infrastructure (or Zeour-cloud), distributed to managed devices through your MDM. A pilot group runs real traffic; where field mode is in scope, off-grid mesh trials run at a representative site before rollout.

  5. Roll Out, Train & Operate

    Staged rollout across departments and sites, admin and end-user training, and a documented handover. The Annual Maintenance Contract covers updates, security patches, and operational support — with operator self-sufficiency as the exit posture.

Industries

NOVARYX Messenger Use Cases by Industry

Explore the service environments relevant to novaryx messenger.

Industries served by NOVARYX — government, banking, oil and gas, healthcare, airports, utilities, logistics
Engineered for regulated, sovereignty-sensitive, and field-operational sectors.
Government & Public Sector
Banks & Financial Institutions
Oil & Gas Field Operations
Hospitals & Healthcare Networks
Airports & Transport Operators
Utilities & Critical Infrastructure
Logistics & Port Operations
Construction & Site Operations
Security & Facilities Teams
Emergency & Business-Continuity Teams
Universities & Campus Operations
Enterprise & Corporate Groups
Production references

Customers running NOVARYX Messenger in production

1 featured deployment where NOVARYX Messenger ships today — a selection from a much wider production portfolio. Click any card for the full case-study deep dive.

FAQ

Secure Enterprise Messaging Platform FAQs

Get answers to the most common questions about our novaryx messenger.

What is NOVARYX Secure Messaging Platform?

NOVARYX is Zeour's white-label secure messaging platform for official internal communications — end-to-end encrypted 1:1 and group messaging, encrypted media and calls, broadcast channels, an org-directory access model, an admin console, and a compliance archive, deliverable on your own infrastructure or on Zeour-cloud. It is not a one-size app: every deployment is engineered to the buying organisation's exact workflows, branding, platforms, and regulatory obligations. The reference implementation runs in daily production at Zeour Ltd, carrying our own official communications.

Is NOVARYX only for large enterprises and government?

No — the engineering model serves both ends. Smaller organisations typically take a Zeour-cloud edition with standard policy templates: your brand, your directory, compliant archiving, live in weeks at a fixed fee sized to your deployment scope. Larger and regulated operators go sovereign on-premises with deeper customisation. The encryption model, governance features, and daily-production pedigree are identical in both — the difference is deployment topology and scope, decided in discovery.

Is NOVARYX available off the shelf?

No — by design. NOVARYX is sold as an engineered engagement: we scope your workflows, compliance framework, platform matrix, and integrations in a fixed-fee discovery, then build your branded edition to that scope. What you buy is your organisation's messenger — your name, your policies, your infrastructure — not a subscription seat on someone else's platform. A working reference implementation exists today (it is the system Zeour runs internally) and is demonstrated live in every scoping conversation.

How does the end-to-end encryption work?

Messages are encrypted on the sending device and decrypted on the receiving device — the server relays and stores ciphertext only. The cryptographic design is built on open, audited standards: AES-256-GCM authenticated encryption for content, modern key-agreement with a post-quantum-ready design, group encryption aligned with the IETF Messaging Layer Security standard (MLS, RFC 9420), and identity-key pinning (key transparency) so a substituted key raises a security alert instead of silently intercepting. Media and voice notes are sealed with per-message content keys that travel inside the encrypted envelope. Notifications carry ciphertext only and are decrypted on the device.

Can we archive messages for compliance and legal hold?

Yes — and this is a core reason regulated organisations choose NOVARYX over consumer apps. An organisation-held archive is engineered into your deployment to your regulator's requirements — retention windows, supervisory review access, legal hold, and audit trails — designed with your compliance team during discovery against frameworks such as GDPR, PDPL, SAMA and CBUAE guidance, or your national records regulations. The archive lives inside your perimeter under your governance, and archiving is an explicit, policy-visible property of the deployment — staff know official channels are records, which is exactly what regulators expect.

What is off-grid field mode?

Field mode keeps teams messaging when there is no network at all. Devices form a multi-hop mesh over short-range radio (Bluetooth Low Energy), relaying encrypted messages device-to-device with store-and-forward delivery — a message can hop through intermediate devices until it reaches its recipient, and it syncs back to the main platform when connectivity returns. It is designed for remote sites, offshore and field operations, underground facilities, large campuses, and business-continuity scenarios where infrastructure is degraded. Field-mode scope (device fleet, site survey, radio trials) is engineered per deployment.

Which platforms are supported?

The platform matrix is scoped per engagement across mobile (phones and tablets), desktop, and web. Discovery establishes which platforms your workforce actually uses and which your security policy allows, and your edition is delivered and supported against that matrix. Distribution is typically through your mobile device management (MDM) tooling for managed fleets, or private store listings under your own brand where appropriate.

Is NOVARYX deployed on-premises or in the cloud?

Both models are offered. Sovereign on-premises is the default for regulated and sovereignty-sensitive operators: the entire messaging backend — delivery service, media store, directory, archive, admin console — runs on your servers inside your perimeter, with an appliance option on Zeour's own branch-class server hardware. Zeour-cloud hosting is available for organisations that prefer managed operations. The application is the same in both modes; the topology is an engagement decision, not a different product.

How does white-labelling work?

Your edition ships under your identity end to end: app name, icon, colour system, splash and lock screens, notification identity, and store or MDM listing. Internally, terminology can match your organisation (departments, sites, ranks, shifts). White-labelling is not a skin over a shared tenant — each customer edition is its own build against its own infrastructure, which is also what makes per-customer feature scoping possible.

How do users sign in — do we manage another user database?

No separate user database. NOVARYX integrates with your identity provider over SAML 2.0 or OIDC for single sign-on, and provisioning rides SCIM: joiners appear in the directory automatically, movers change policy scope, and leavers are deprovisioned — devices deregistered, sessions revoked — the moment HR or IT offboards them. For organisations without a central IdP, a built-in directory with strong authentication is configured instead.

What does NOVARYX integrate with?

A REST API and webhook surface covers directory, messaging events (policy-permitted), broadcast publishing, and archive export. Typical integrations scoped per engagement: HR systems for joiner/mover/leaver flows, ERP and ITSM platforms such as SAP, Dynamics 365, or ServiceNow for operational alerts into broadcast channels, CRM systems such as Salesforce for account-team rooms, and SIEM tooling for security-event forwarding. Integration scope is defined in discovery and priced in the fixed-fee build.

How is this different from the consumer messaging apps our staff already use?

Consumer apps are excellent products aimed at personal life — which is precisely the problem for official business: no organisational archive, no admin control, no data residency, accounts tied to personal identities, and offboarding that leaves ex-staff inside group chats. NOVARYX gives your organisation the familiar messaging experience under organisational governance: directory-controlled membership, policy-managed features, an org-held compliant archive, sovereign deployment, and an off-grid mode consumer apps do not attempt. The goal is an official channel good enough that staff stop using unofficial ones.

Who can read our messages?

Message content is end-to-end encrypted — Zeour cannot read it, and in the on-premises model Zeour has no access to your infrastructure at all. Where your deployment includes a compliance archive, that archive is held by your organisation, governed by your policy, and visible in policy to your staff — supervisory access is an explicit, audited capability of your governance model, not a hidden backdoor. The design principle is simple: your organisation controls its communications; no third party does.

How long does a NOVARYX deployment take?

A typical first deployment runs 8–16 weeks depending on scope: 2–3 weeks of discovery and policy design, 4–8 weeks of build, branding, and integration (identity, archive, platform matrix), then pilot, field trials where scoped, and staged rollout with training. A pilot on Zeour-cloud can be running with a scoped group substantially earlier. Multi-site and multi-country rollouts phase by wave, reusing the approved policy model.

How does NOVARYX pricing work?

One-time engagement pricing plus an Annual Maintenance Contract — no per-user-per-month subscription. The one-time fee covers discovery, the engineered build (branding, platform matrix, integrations, archive), deployment, and training, sized to your scope. The AMC (typically 18–22% of the engagement) covers updates, security patches, compatibility maintenance, and operational support. There are no per-message or per-seat metering charges — the model is designed for operators who want owned infrastructure, not rented seats.

Is Zeour actually using NOVARYX itself?

Yes. NOVARYX runs in daily production at Zeour Ltd carrying our own official internal communications — the same codebase, encryption model, and deployment pattern we engineer for customers. It is our reference implementation and our proving ground: features reach customer editions after they have survived our own daily use. We demonstrate it live, on our own devices, in every scoping conversation.

Can NOVARYX run on Zeour hardware?

Yes — for on-premises deployments an appliance option delivers the messaging backend pre-installed on Zeour's industrial branch-class server hardware, the same CE / RoHS / FCC-certified line that runs our queue-management estates. One vendor for software, hardware, deployment, and AMC — with your IT team trained to operate all of it.
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Glossary

Definitions for the operational terms that appear across this page. Tap any chip to read the long-form entry plus its cross-links.