Transform Customer Experience with Queue Management
Revolutionize Your Customer Experience with Zeour Queue Management System
Welcome to Zeour Ltd, the premier digital service provider specializing in CXS.
We are committed to crafting unforgettable customer experiences through our queue management system, self-service kiosks, digital signage, and customer feedback solutions.
Our team has meticulously designed and developed these smart shop solutions to meet the increased demand for automated customer journeys.
With our expertise in digital signage and customer experience management, we are dedicated to optimizing and streamlining your customer interactions.
Solutions for Managing Crowds and Queues
ZEOUR CX is a customer experience management journey that starts with the fundamental aspiration to establish a genuine and significant connection with customers.
This forms the foundation for the entire engagement process, which encompasses every interaction between customers and your brand which also includes the digital customer experience. Our overarching objective is to guarantee that our delivery service process not only respects customers' time but also exudes a positive attitude and furnishes them with knowledgeable and resourceful assistance.
By prioritizing these essential elements, we aim to build strong and lasting relationships with our customers, creating a seamless and satisfying experience at every touchpoint.
Zeour provides a visitor management solution which also includes a queue management system. It permits organizations to monitor the use of the facilities by certain visitors and to collect the very appropriate information.
The system could be white-labeled to represent the brand of the company and generate visitor whereabouts data. It is an incorporated, configurable system that facilitates preregistration, gathers digital signatures as specified by the GDPR (General Data Protection Regulation) agreement, notifies personnel, and has a readily available and reviewable logbook.
The technology is effective, easy to use, and customized for visitor welcome. It is very simple to maintain, easy for users and intuitive, rapid visitor check-in is possible, and it can handle high client volumes.
It is easy to store, simple to save and search information, and can include a Contact Relationship Management (CRM) system if needed.
We have meticulously crafted our solutions - including our queue system, digital signage, self-service kiosk, and customer feedback solutions - with a keen awareness of the growing demand for streamlining and automating the customer journey in both physical and digital service environments.
Our vision is to enhance the productivity of every organization, while our mission is to bridge people with the most fitting technology solutions.
Create and deliver an outstanding customer experience vision
The best
customer queue management experience strategy has a customer-focused vision to communicate with your brand by using our set of hardware and software components that act as guiding principles.
Interactable to help you understand who your customers are
Bring to life personalized customer Interaction with different customers based on their interests and needs to be able to connect and pay close attention to who your customers are and the experience you are providing to them.
Magno captures customers’ feedback in real time
Corporates need to ask by capturing feedback in real-time. Our virtual and physical system components and tools collect real-time feedback, and automatically send a follow-up notification to every customer using post-interaction surveys.
Measure the ROI from delivering a great customer experience
To help measure if the investment in your service area, process, and technology is working and paying off? Measuring speed, convenience, friendly use, and knowledgeable service, as crucial factors that impact customer experience.
Top framework for development building convenience at the fingertips
Helps to assess the quality of services and communication by scheduling and tracking your service employees
TURN-KEY SOLUTIONS
End-to-end solutions are implemented into current businesses' processes
by technical, business experts and
certified partners
Customer Experience Solutions We Offer
We make magic
happen at service areas' each touch point
AUTO SELF-SERVICE
Self-Service KIOSK Designed for Restaurants, Utility Payment Services, Schools, Government, Banks and much more
GLARUS CUSTOMER EXPERIENCE
Queue Management, Digital Signage, Customer Feedback, Information KIOSK and much more
GLARUS VIRTUAL SERVICES
Virtual Queue System by using Telegram, Virtual Chat, Appointment System, Mobile App, Website and much more
INFORMA
Chat Bot | The art of answering your clients' questions designed for Government, Malls, Healthcare and much more
GRAVIA
Digital Signage | Pixlate paintings and printed solutions to deliver timely information to your customers at public customers' areas and much more
STUDENTS' ATTENDANCE
Student Management | Moving schools to the smart digital era directly to the top level of excellence in students' experiences and much more
GLITT CENTRAL MANAGEMENT
Centralized Customer Experience control for system management and reporting.
Configuration, live monitoring, dynamic reports and much more
GRAVIA FINANCIAL
Currency Exchange Signage information screens, for banks, exchange offices, airports, e-commerce with central & cloud management and much more
DEVELOPMENT SERVICES
Offered customers a wealth of technical and business expertise to create diverse and complex software solutions for any business need and much more
Customer Experience Solutions | Key Benefits
01 Create and deliver an outstanding customer experience vision
The best customer experience strategy has a customer-focused vision to communicate with your brand by using our set of hardware and software components that act as guiding principles.
02 Integratable to help you understand who your customers are
Bring to life personalized customer Interaction to different customers based on their interests and needs to be able to connect and pay close attention to who your customers are and the experience you are providing to them.
03 Magno captures customers’ feedback in real time
Corporates need to ask by capturing feedback in real time. Our virtual and physical system components and tools collect real time feedback, and automatically send a follow-up notification to every customer using post-interaction surveys.
04 Measure the ROI from delivering great customer experience
To help measure if the investment in your service area, process and technology are working and paying off? Measuring speed, convenience, friendly-use and knowledgeable service, as crucial factors that impact customer experience.
05 Top framework for development building convenience at fingertips
Helps to assess the quality of services and communication by scheduling and tracking your service employees
What Do Customer Queue Management Experience Solutions Immediately Deliver to Your Business?
- Reliability which is the Significant Element of Customer Experience.
- Dashboards with live views
- Campaign live data and stats
- Availability which is Major Component of Customer Experience.
- Dynamic Reporting tools
- Full view to Customers pain-points
- Personalised Communication to Improve Customer Experience.
- Engaging customers with comprehensive information for quick decisions
- Seamless Digital experience and interactions
- Full Multilingual support
- Simple Steps for Issue Resolution Improve Customer Experience.
- Data and Knowledge on a Tap
- User-friendly Technologies
- Accountability which has a Higher Influence on Customer Experience.
- Competitive premium prices
- The best value to you brand
- Go green supports technologies with social responsibilities
Our Work
Latest & Greatest
The numbers you need to know
30000
Customers around the world use our technologies.
40
Customers in 24 countries
8x
Growth over the past year
100+
Features & capabilities
