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Glossary · Compliance & Data

What is SOC 2?

A US-originated audit framework — SOC 2 Type II — that attests a service provider has effective controls over security, availability, confidentiality, processing integrity, and privacy.

Also known as

soc 2 type iisoc 2 auditservice organization control 2
Definition

SOC 2 — explained.

SOC 2 (Service Organization Control 2) is an audit framework developed by the AICPA (American Institute of Certified Public Accountants) for service providers handling customer data. The relevant variant for software vendors is SOC 2 Type II — an attestation by an independent auditor that the vendor's stated controls have operated effectively over a defined period (typically 6 or 12 months). The audit scope covers up to five Trust Service Criteria: Security (mandatory), Availability, Confidentiality, Processing Integrity, and Privacy. SOC 2 differs from ISO 27001 in two important ways: it is an attestation rather than a certification (the auditor issues a report; there is no certificate); and it is more US-centric in adoption, though increasingly recognised internationally. For SaaS and managed-service vendors selling into US enterprise procurement, SOC 2 Type II is effectively mandatory. Vendors hold the report under NDA and share it with prospects during procurement due-diligence.

Solutions where soc 2 applies

Zeour solutions that operate on this layer.

Enterprise Dev

enterprise · development · services

Zeour Enterprise Development — we design, build, and operate corporate-grade software for organizations that take their software seriously. Custom web platforms, mobile apps, kiosk fleets, embedded/hardware-coupled systems, real-time services, AI-augmented workflows, system integrations (CRM / ERP / HRIS / payment gateways / BI / national health systems / lab analyzers / payment terminals / card readers / GPIO barriers), legacy modernization, cloud migration, on-premise deployments, DevOps + CI/CD, security hardening, and 24/7 support. Every other solution on this site — MediCare Clinic Management, Smart Parking, GLARUS Queue Management, Wayfinding, Digital Signage, Visitor Management, Online Appointment, Self-Service Kiosks, Customer Feedback — is something our team designed, built, and operates today. The same team is available for your bespoke engagement.

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DT Consultation

digital · transformation · consultation

Zeour Digital Transformation Consultation helps companies digitalise their services and operations through three pillars: process automation (workflow engines, RPA, integration platforms that retire repetitive manual work), self-service technologies (customer + employee portals, kiosks, mobile apps, WhatsApp / SMS / IVR channels), and sovereign on-premises AI (open-weight large language models, vision models, voice models, RAG pipelines, and AI-augmented workflows that run entirely on the operator's own hardware — patient data, customer data, and classified material never leave the perimeter). The service stack is the full path from problem to outcome: consulting (digital-maturity assessment, transformation roadmap, business-case modelling, vendor selection), implementation (the build itself, often delivered in partnership with our Enterprise Development team), AI model deployment (open-weight LLMs, fine-tuning, embedding pipelines, on-prem inference infrastructure, GPU sizing), customisation (tailoring deployed AI and automation to your specific operations — prompts, RAG corpora, workflow templates), and training (role-based curricula for executives, operators, and end users, with operations playbooks, runbooks, and train-the-trainer programmes that make your team self-sufficient). The same team that ships our production AI assistant in MediCare (7-mode OpenAI Responses API, evidence-based prompts, audit-logged interactions) is what you engage.

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MediCare Clinic

medicare · clinic · management · system

Zeour MediCare — the multilingual on-premise clinic and EMR management system for small-to-mid healthcare practices. Covers patients (records, allergies, conditions, medications, body diagrams), appointments + visits with SOAP notes, prescriptions with drug-interaction checks, lab orders + samples + results, billing + payments + invoicing, inventory, expenses, referrals, medical certificates, refill requests, patient communications, telemedicine (WebRTC), an AI clinical assistant (OpenAI-powered with 7 modes), a patient self-service portal, and a full role-based access model across Admin, Doctor, Reception, and Lab Tech roles. Engineered multilingual — (with full RTL) as the production baseline, extensible to any locale — and runs locally on a single server.

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Related terms

Adjacent definitions to read next.

ISO 27001

Compliance & Data

The international standard for Information Security Management Systems (ISMS) — a certifiable framework for managing information-security risk.

GDPR

Compliance & Data

The EU's data-protection regulation — establishes consent, purpose-limitation, residency, breach-notification, and the data-subject rights regime.

HIPAA

Compliance & Data

The US healthcare-data-protection law governing Protected Health Information (PHI) — covers privacy, security, breach notification, and business-associate agreements.

PCI DSS

Compliance & Data

The Payment Card Industry Data Security Standard — the security baseline that any system handling card data must meet.

CCPA / CPRA

Compliance & Data

California's data-protection law — and the CPRA amendment in force since 2023 — establishing data-subject rights for California residents.

Cyber Essentials

Compliance & Data

The UK NCSC's baseline cybersecurity certification — a five-control posture (firewalls, secure config, access control, malware, patches) increasingly required for UK government contracts.

Data Subject Access Request (DSAR)

Compliance & Data

The data-subject's right to request a copy of all personal data an operator holds about them, plus deletion, correction and processing-restriction rights — under GDPR, PDPL and equivalent laws.

Explicit Consent

Compliance & Data

Consent that is specific, informed, unambiguous and given by a clear affirmative action — separate tickboxes per purpose, not bundled — required under GDPR, PDPL and equivalent laws.

Want to discuss soc 2 for your operation?

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A 30-minute scoping call to walk your operational profile against where soc 2 actually sits in your stack, then a fixed-fee Discovery price by the end of the call.