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OQBI Oman — Visitor Management Deployment

Host-initiated visit workflow with clinic + HSE clearance, Azure SSO, security-gate integration and four visit types across OQBI's two buildings.

OQBI — Oman · Two headquarters buildings · 1 Zeour solution deployed
OQBI — Oman — Zeour deployment hero image
Customer
OQBI — Oman
Scale
Two headquarters buildings
Industry
Oil & Gas
Region
GCC
About the deployment

OQBI — Oman

OQBI (OQ Base Industries) operates Oman's integrated petrochemicals platform — methanol, ammonia and LPG — from a two-building headquarters where visitor flow, contractor access and material / vehicle movement need to be controlled, traceable and aligned to industrial-site HSE practice. Visitor records, host approvals and access decisions need to live under the operator's identity and security controls, with an audit trail that survives personnel changes and clears the GCC data-handling review.

What we deployed

The Zeour stack at OQBI — Oman

Zeour visitor management custom-built for OQBI's operating model across both headquarters buildings. The flow is host-initiated — the host creates a visit in the system, the visitor receives a secure link and fills in their own details before the approval chain runs. Four visit types route through type-specific workflows: General Visit for meetings and advisory, Performing a Task for contractor work, Material Gate Pass for inbound / outbound material movement and Vehicle Gate Pass for vehicle entry and exit. Every visit routes through OQBI's clinic / healthcare questionnaire and HSE-trainer sign-off where the visit type requires it, with email notifications at every step of the approval chain. Microsoft Azure SSO drives staff login through OQBI's corporate identity — no separate password store, no shadow user directory. Security-gate access integration propagates approved visits to the gate-control system so the security supervisor sees today's approved arrivals in real time. Six-role RBAC scoped per building covers Supervisor, Host, Administrator, Clinic, HSE Trainer and Security Supervisor — each role sees and acts on exactly the slice of the workflow they own. Full audit trail with denormalised actor snapshot on every state change.

How it unfolded

Phased engagement — Discovery → Build → Pilot → Roll-out → Operate

Discovery on-site at OQBI's headquarters mapped the four distinct visit workflows — general visits, contractor tasks, material gate passes and vehicle gate passes — and the approval chain for each, including OQBI's clinic / healthcare questionnaire and HSE-trainer sign-off rules. The fixed-fee Statement of Work covered the platform, the Azure SSO integration, the security-gate access integration, the six-role RBAC matrix and the two-building scoping model. Build delivered the host-initiated visit flow, the four type-specific approval chains, the clinic + HSE clearance step, the email-notification routing, the Azure SSO connection and the security-gate handoff in a milestone-fixed wave. Pilot week paired Zeour engineers with the host, clinic, HSE and security teams across both buildings; feedback drove configuration tweaks (questionnaire fields, role permissions, notification cadence) without code changes. Cutover landed building-by-building. Operate runs on OQBI's own IT team — OQBI controls the platform end-to-end.

What changed

Operational outcomes the deployment enabled

Visitor flow at OQBI is now controlled, auditable and on-policy by default. Host-initiated visits eliminate the historical email-plus-spreadsheet pattern — every visit is created, approved and tracked in one system. The clinic / healthcare questionnaire and HSE-trainer sign-off run inline before any visit is approved, so industrial-site clearance is part of the workflow rather than a parallel email thread. The four visit types route through their own approval chains, so a contractor performing a task triggers a different clearance set than a general meeting visitor, a material movement, or a vehicle entry. Material and Vehicle Gate Passes are now first-class records with full audit history. Azure SSO removes the parallel password store and brings every staff action under OQBI's corporate identity. The security-gate integration means the gate sees the same approval state as the system — no manual gate-list reconciliation. Six-role RBAC scoped per building means each function (Clinic, HSE Trainer, Security Supervisor, Host, Administrator, Supervisor) sees exactly the slice of the workflow they own across both headquarters buildings.

Named outcomes

What this deployment delivered.

4 visit types
General / Task / Material / Vehicle

Type-specific approval chains across both headquarters buildings.

Azure SSO
Corporate identity

Staff log in via OQBI's Azure SSO; no separate password store.

6-role RBAC
Clinic + HSE in the workflow

Supervisor, Host, Administrator, Clinic, HSE Trainer, Security SV — each scoped per building.

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