Ayn-Yateem — Self-Service Charity Donation Kiosk
Over 36 unmanned donation kiosks across Ayn-Yateem's collection points — donor selects cause, drops cash, gets a printed receipt.
Ayn-Yateem Charity
Ayn-Yateem is a charitable organisation operating dozens of donation collection points across its service network, where supporters contribute to specific causes (orphan support, food assistance, healthcare programmes, education funds). Manning every donation point with a staff attendant doesn't scale — and creates trust friction when donors prefer privacy. A self-service kiosk turns each donation point into an unmanned 24/7 operation with a full audit trail, and Ayn-Yateem deployed the platform across 36+ collection points.
The Zeour stack at Ayn-Yateem Charity
Zeour self-service kiosk configured for charity donation flows, deployed across 36+ collection points: donor selects a cause from the configurable menu, enters a donation amount (or picks from suggested levels), drops cash into the banknote acceptor (cash-only operation — no card, no digital wallet, no PSP exposure), and receives a printed receipt. Every transaction lands in the operator's admin dashboard with a full audit trail. Multilingual UI. Per-cause donation totals roll up in real time across the entire fleet for operator and public transparency.
Phased engagement — Discovery → Build → Pilot → Roll-out → Operate
Discovery covered the donation-flow audit: which causes, which amount tiers, what receipt format and what reconciliation cadence Ayn-Yateem's operations team needs across the 36+ collection points. Build delivered the kiosk app + banknote-acceptor handling + cause-config admin (so the operator can add or remove causes without engineering) + donor-receipt printing + transaction audit + fleet-wide rollup dashboard. Pilot at the first donation point ran with full reconciliation against the cash drawer — every kiosk transaction matched, which built operator confidence in the audit trail. Rollout staged across the network until all 36+ kiosks were live. Operate runs unmanned with a monthly cash-reconciliation cadence.
Operational outcomes the deployment enabled
Donation collection became a 24/7 unmanned operation across all 36+ Ayn-Yateem collection points. Per-cause donation rollups are now visible in real time fleet-wide to both the operator (operations dashboard) and donors (cause-level totals displayed on the kiosk and the public-facing portal). Cash shrinkage at the kiosk is eliminated — every transaction lands in the audit trail with post-transaction balance reconciled against the cash drawer at every collection cycle. Donor privacy is preserved because there's no operator interaction required, which the Ayn-Yateem team identified as a meaningful trust signal for supporters.
What this deployment delivered.
Unmanned donation kiosks deployed across Ayn-Yateem's collection points.
Single payment path; no card, no digital wallet, no PSP exposure.
Operator + donor see cause-level totals live, fleet-wide.
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