Maybe the visitors’ management systems go back to a long time ago and all of us have gone through one of the traditional kinds of them; just remember when the receptionist asked you about many details and sometimes you got bothered by it and tried to take the pen and fill in the information by yourself.

But today, where many businesses put on their agendas a major goal to return to the office and start receiving visitors in their loop, the need for a cutting-edge visitor queue management system becomes a part of the reopening strategy.

What is the visitors’ management solution?

In the age of the new normal and government-enforced safety regulations, it is necessary to track visitor flow and maintain building occupancy under control to ensure the safety of visitors and premises staff. How do you do that?

Visitors' management is a solution that helps businesses track who comes and goes from their premises, whether they are full-time employees, part-time employees, job seekers, contractors, or others.

Where does the visitor management solution have the most impact?

When you question your visitors about their experience with you, they will raise several red flags that can be readily remedied with the digital visitor system. Let me tell you about James' experience at one of the traditional businesses and provide some suggestions for improvement. James is a contractor, and his business required him to visit various companies, but he had a negative view of them up until now.

After listening to James, we were able to analyze his journey into

1-Pre-arrival phase(Guest Regesteration Software):

Every time, James had to phone the receptionist to get the company's address or make an appointment. He once forgot the address and the receptionist did not respond. Unfortunately, he missed the appointment. Another time, he forgot the name of the person he had to meet and was embarrassed. These are just a sample of the daily struggles that people have with businesses.

Suggest to improve: with using the digital victors' management system, James can define your company's locations on a map, schedule an online appointment, or issue an immediate visit ticket if your loop occupancy allows that, where the system will show the location, number of waiting people in the loop, estimated wait time, and estimated meeting time.

2-Arrival phase (Lobby Management Software):

On one of James' visits, he had to wait in the waiting area for an hour. Furthermore, the receptionist was not quick enough to fill out the required information, such as personal information, health issues, and so on. This scenario, according to James, forced him to postpone another important meeting and decide to avoid this company in the future.

Suggest to improve: To handle such a scenario, the visitors' management system allows guests to self-check in and fill out the required information. Your guests may wait in any location or accomplish other tasks while the system sends notifications and alerts to proceed and meet the person. Furthermore, the system will notify staff that the visitor is in the loop, allowing them to welcome him, personalize his experience, and create a positive first impression. 

Where to Use Enterprise Visitor Management:

The digital transformative solution has been used by all types of enterprises. It makes no difference if the company is large or small; they are all aware that consumer behavior has altered since the pandemic, and winning their loyalty is tied to the customer experience the company gives.

With its ability to be customized to the needs of the business and integrations with existing software, the visitor's management system matched all of the company's requirements. Here are some examples of customized and integrated solutions

• Schools’ attendance digital solutions
• Visitors to business meetings
• Attendance to Job Interviews
• Monitoring workplace attendance
• Attendance at conferences and exhibitions
• Occupancy of the malls and shops

Whatever your business is, we are sure that investing in the visitors’ management will have a great impact on the future of your business. To get a free demo and a consultant that will help you choose the best customized solution, contact us