ZEOUR Privacy Policy 


Introduction

We at ZEOUR are always committed to protecting your privacy, and this privacy policy applies to the information and data collected by our website, zeour.co.uk, and our products from a demo or otherwise shared with us (collectively, "Users").

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 


What information we collect?
Information collected on this website:

Information we collect in form and log in:

ZEOUR collects Personal Data from you when you submit web forms or interact with our website, for example by subscribing to our blog, signing up for a webinar, signing up for a membership, requesting customer support, requesting a demo, or signing up for our partnership program. We may ask for your email address, first and last name, job title, and other similar business information. You are free to explore our websites without providing any Personal Data about yourself.

For What Purposes May Personal Data Be Collected Through the Website?

We will use this information to:
  • Provide you with the information you asked for and send you marketing for our services and products.
  • Register for webinar or seminar or the like.
  • Evaluate the performance of our website.
  • Understand your needs and deliver the best experience for you.
  • Register for memebership program.
  • Register for partnership program.
  • communicate with recruitment inquiries.
  • Follow up on any questions and requests for assistance or information.
  • Operate our business.
  • Conducting statistical and analytical purposes, intended to improve the site and products.
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 
  • Hosting and operating our Site;
  • Providing you with our services, including providing a personalized display of our Site;
  • Storing and processing such information on our behalf; 
  • Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
  • Providing you with marketing offers and promotional materials related to our Site and services; 
  • Performing research, technical diagnostics or analytics;
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

How Personal Data Can Be Processed?
Personal Data processing may involve utilising, storing, recording, transmitting, modifying, summarising, amending, sharing, anonymizing, and deleting Personal Data as needed by the circumstances or otherwise permitted by applicable legislation.
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

How long will personal data be stored?
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

How do we receive information about you?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).


Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 


A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


The Site uses the following types of cookies:


a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.


Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.


We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.


What information is collected by our cookies?


  • Ip address and your type of browser and device
  • Page response time and download errors
  • length of visits to the website pages
  • page interaction data.



User Rights

You may request to: 

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information. 
  5. Object to the processing of personal information by us. 
  6. Request to restrict processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.


However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 


Users from the European Economic Area

If you are from the European Economic Area, you have below rights (with some exceptions and restrictions) to:

  • Object to our preparing your personal information and data, including profiling. You can object at any time, and we shall process the data to which you have objected unless we can show compelling legitimate grounds to continue with that preparation.
  • Access your personal data. If you submit this kind of request and we hold personal data about you, we are required to furnish you with information on it, including a description and copy (in a data portable format, if applicable) of the personal data and why we are processing it;
  • In some circumstances, you may request that your personal data be erased. Erasure rights do not apply when data is processed for historical research or statistical purposes.
  • Request amending or updating any inaccurate personal information we hold about you.
  • In some circumstances, you may request that we restrict our processing of your personal data. If you request it, we can continue to hold your personal data however are confined from processing it while the restriction is in place.
  • Withdraw your consent to our use of your private data. When you utilize our website you may have been asked to consent to the dropping of a cookie. You can withdraw your consent to our processing of your personal data that has been derived from cookies. If you do withdraw consent that will not disturb the legality of what we have done with your personal data before you withdrew consent;
  • Complain to your nearby data protection consultant/authority about our accumulation or utilization of your personal data.



If you exercise the rights outlined above and we have any questions about your identification, we may ask you to supply information that may help us determine your identity.


There is no charge for exercising these rights. However, we retain the right to impose reasonable managerial costs in specific cases, such as excessively repetitive requests, in compliance with the law.


If you are from the European Economic Area and would like to implement any of these rights in relevance to any information we hold about you via this website please contact us using the contact details provided above. We will contemplate and answer to your request in agreement with the relevant law.


If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

Privacy@zeour.co.uk.


Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 


This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 


How do we safeguard your information?

We take great care in developing and maintaining the Site's and your information's security. We utilise standard policies and procedures to guarantee the security of the information we collect and retain, as well as to prevent unauthorised use of any such information, and we require any third party to follow similar security protocols in compliance with this Privacy Policy]. Although we take reasonable steps to safeguard information, we cannot be held responsible for the conduct of individuals who obtain unauthorised access to or misuse our Site, and we make no explicit, implied, or other promise that such access will be prevented.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

 We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at privacy@zeour.co.uk 

Updates or amendments to this Privacy Policy

We reserve the right to amend or change this Website Privacy Statement at any time, so please review it frequently. If we change this Website Privacy Statement, we will post the revised version, with an updated revision date. By continuing to use our Website after such revisions are in effect, you accept and agree to the revisions.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at privacy@zeour.co.uk

Last Modified 14-11-2022